Privacy Policy
Didattica Innovativa S.r.l., located at 33 Via Zamboni, Bologna, Emilia-Romagna, 40126, Italy, is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our site and use our services, including custom e-learning platform development, digital learning environment implementation, consulting, software solutions, technical support, digital content creation, and research data management systems.
Information We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular user or device. This includes:
Information you provide to us: This may include information you provide when you contact us, register for an account, use our services, or communicate with us in any other way. This could include identification details, contact information, and details about your needs or inquiries related to our services.
Information collected automatically: When you access or use our site, we may automatically collect certain information about your device and usage. This may include internet protocol (IP) addresses, browser type, operating system, access times, and the pages you have viewed directly before and after accessing our site.
How We Use Your Information
We use the information we collect for various purposes, including:
To provide and maintain our services, including operating, maintaining, and improving our online platform.
To process your inquiries and fulfill your requests related to our services.
To communicate with you, respond to your comments, questions, and provide customer support.
To understand and analyze how you use our services and make improvements.
To develop new products, services, features, and functionality.
To ensure the security and integrity of our services and prevent fraudulent activity.
To comply with legal obligations and enforce our terms and conditions.
Our legal basis for processing your personal data depends on the specific context in which we collect it. We will process your data when we have your consent to do so, when we need the data to perform a contract with you, when the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms, or when we need to process your data to comply with a legal obligation.
Sharing Your Information
We may share your information with third parties in the following circumstances:
With service providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as website hosting, data analysis, payment processing, and customer service. These third parties are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
For legal reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
With your consent: We may disclose your personal information for any other purpose with your consent.
Your Data Protection Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Your rights include:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
Security of Your Information
We use administrative, technical, and physical security measures designed to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Cookies
We may use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Didattica Innovativa S.r.l.
33 Via Zamboni
Bologna, Emilia-Romagna, 40126
Italy
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.